Returning Your Rental VehicleRemember to re-fuel to agreed level when returning your vehicle. Shuttle service to domestic and international terminals from 8 a.m. to 4:30 p.m. DEPARTING FLIGHTS Allow an additional 30 minutes prior to flight check-in time for vehicle return & transfer to terminal.
After Hours ReturnsAfter hour returns need to be pre-arranged with our Melbourne Airport Branch at a cost of $50. Once arranged the branch will contact you with the relevant drop off details.
Are You Late For Your Pick-up?Running late? Call us at 1800 620 408 (+613 9222 2595) and we do our best to accommodate. Arrived at a closed branch? If you haven't made prior arrangements for an after-hours collection you will need to collect tomorrow. Please contact our office tomorrow between 8:00 a.m. and 5:00 p.m. to arrange an alternative pick-up time.
Customers at Melbourne airport get free transfers to Ace from Busy Beaver airport parking shuttles. After you've collected your bags and cleared customers call Ace on 1800 62 04 08 (+613 9222 2595) to request pick-up, then proceed to the waiting area across from the International Terminal (Terminal 2) by the brown bus shelters marked "Hotels & Off-Airport Parking" (see map below). Look for the brown shuttlebus with a cartoon beaver on it.
After Hours Pick-ups & Returns
You will need to arrange for pick-up outside of operating hours. Please contact us at [email protected]