Ace New Cover Options

How Accident Cover Works

All of our cars have cover for Single Vehicle and Multi-Vehicle Damage included in the daily rate as per the terms outlined in your Rental Agreement (Minimum Cover). The amount of the driver's liability on Value Vehicle is $4,000.00 AUD and on Regular Vehicles, it is $5,000 AUD for drivers aged 18 years and over.

Reduce the amount of the renter’s liability by purchasing one of our Ace Cover options.

ACE PLUS - ZERO EXCESS & ZERO BOND

For drivers aged 18 and over the reduce your excess and security bond to $0 (zero), and the bond down to $0.

This option includes:

  • Zero Excess and Bond
  • Tyre & Glass Damage (read more)
  • Premium Roadside Assitance
  • PA/PE Cover (Personal Accident & Personal Effect Excess of Loss Policy read more)

ACE STANDARD COVER - EXCESS REDUCTION

Reduce your excess to $1500 AUD and security bond to $250 AUD . This option still requires a hold of $250 to be placed on your credit card and there is an Excess of $1500 that will be charged to your credit card in the event of any damage to the vehicle while on hire.

This option includes:

  • Tyre & Glass Damage (read more)
  • Reduced Excess and Bond
  • Premium Roadside Assitance
  • PA/PE Cover (Personal Accident & Personal Effect Excess of Loss Policy read more)

ACE BASIC COVER - EXCESS REDUCTION

Reduce your excess to $1500 AUD and security bond to $250 AUD . This option still requires a hold of $250 to be placed on your credit card and there is an Excess of $1500 that will be charged to your credit card in the event of any damage to the vehicle while on hire.

This option includes:

  • Tyre & Glass Damage (read more)
  • Reduced Excess and Bond

Minimum Cover

The minimum cover option requires a $250 AUD bond to be held on a credit card and there is an excess of $4,000.00 AUD, that will be charged to your credit card in the event of any damage to the vehicle while on hire.

You will be liable for:

  • Tyre & Glass Damage (read more)
  • Theft
  • Single & Multi-Vehicle Accidents
  • Third-Party Damage

What does Excess and Bond/Security mean

Excess:

The Excess is the amount that will be charged to your credit card in the event of any damage to the vehicle while on hire. If the cost of the damage is lower than the excess, the difference will be refunded to you once the claim has been processed.

Bond/Security:

The Bond is the amount will be held on your credit card when you pick up your vehicle. Please note: Debit cards cannot be used for the bond.

Pre-authorisation Requirements

Security/Bond

All hires require a security bond to cover the liability in the event the vehicle is damaged. This is in the form of a $250 AUD hold authorised on a credit card. For those purchasing Ace Plus Protection the security, bond is only $0.

This may be done by either of the following methods:

Credit Card – A pre-authorisation will be taken on the hirer’s credit card which will place a hold for the required amount against the customer's available credit. This authorisation will be released by the customers issuing bank in accordance with their own terms & conditions, on conclusion of the rental period.

Visa/Mastercard Debit Cards – A pre-authorisation will be taken on the hirer’s debit card which will ‘freeze’ an amount against the customer's available funds. This authorisation will be released by the customers issuing bank in accordance with their own terms & conditions, on conclusion of the rental period.

NOTE: Cash or EFTPOS payments will NOT be accepted as security against the hire of a vehicle, only credit cards or Debit Visa or Mastercard.