Ace Rental Car Safe Cover

How Accident Cover Works

All of our cars have cover for Single Vehicle and Multi-Vehicle Damage included in the daily rate as per the terms outlined in your Rental Agreement (Minimum Cover). The amount of the driver's liability on Value Vehicle is $4,500.00 AUD.

Reduce the amount of your liability by purchasing one of our Ace Cover options.

ACE PLUS - ZERO EXCESS & ZERO BOND

This cover will reduce your excess to $0 AUD and security bond to $100 AUD

This option includes:

  • $100 Bond
  • Ace ZERO - reduces you Excess to $0
  • Premium Roadside Assistance
  • Additional Driver

ACE BASIC COVER - EXCESS REDUCTION

Reduce your excess to $1500 AUD and security bond to $100 AUD. This option still requires a hold/charge of $100 AUD to be placed on your debit/credit card and there is an Excess of $1500 that will be charged to your debit/credit card in the event of any damage to the vehicle while on hire.

This option includes:

  • Reduced Excess $1500 AUD and Bond $100 AUD


This bond will be released upon the return of the undamaged vehicle. it can take up to 30 days for the funds to be released this is depended on your banking provider

Minimum Cover

The minimum cover option requires a $100 AUD bond to be held/charged on a debit/credit card and there is an excess of $5,500 AUD, that will be charged to your debit/credit card in the event of any damage to the vehicle while on hire.

You will be liable for the first $5,500 in case of Theft, Accidents and any Third-Party Damage

This bond will be released upon the return of the undamaged vehicle. it can take up to 30 days for the funds to be released this is depended on your banking provider

What does Excess and Bond Mean

Excess:

The Excess is the amount that will be charged to your credit card in the event of any damage to the vehicle while on hire. If the cost of the damage is lower than the excess, the difference will be refunded to you once the claim has been processed.

Bond/Security:

The Bond is the amount that will be held on your credit card when you pick up your vehicle. Please note: Debit cards can be used for the bond but it is classed as a charge not a hold like a credit card.

Pre-authorisation Requirements

Security/Bond

All hires require a security bond to cover the liability in the event the vehicle is damaged. This is in the form of a $100 AUD hold/charge authorised on a debit/credit card.

This bond will be released upon the return of the undamaged vehicle. it can take up to 30 days for the funds to be released this is depended on your banking provider

This may be done by either of the following methods:

Credit Card

A pre-authorisation will be taken on the hirer’s credit card which will place a hold for the required amount against the customer's available credit. This authorisation will be released by the customers issuing bank in accordance with their own terms and conditions, on conclusion of the rental period.`

Visa/Mastercard Debit Cards

A pre-authorisation will be taken on the hirer’s debit card which will ‘freeze’ an amount against the customer's available funds. This authorisation will be released by the customers issuing bank in accordance with their own terms and conditions, at the conclusion of the rental period.

NOTE: Cash or EFTPOS payments will NOT be accepted as security against the hire of a vehicle, only credit cards or Debit Visa or Mastercard.

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