Rental Car Branch Pick Up Information

Ace Rental Cars offers a complimentary pick-up and drop-off service to our branches for customers who are collecting or returning there car rental, Our shuttle operates to airport domestic & airport international terminals. 

Once you have arrived and are at the collection point look out for our Ace Rentals Cars Shuttle

Ace Au shuttle bus

Check below for your shuttle collection details. 

Adelaide Airport

We offer a pick-up and drop-off service to our Adelaide airport branch for customers from 8:00 am to 4:30 pm serving Adelaide airport domestic & Adelaide airport international terminals

CUSTOMERS ARRIVING AT AIRPORT: Call 1800 620 408 (+61 8 8297 0277) to arrange a pickup after collecting your luggage. 

Vehicle Hire Collection at Brisbane International and Domestic Airport

  1. Exit the Adelaide airport terminal
  2. Cross plaza and follow signs to Bus Zone (behind taxis) where the shuttle will meet you.

Brisbane Airport

We offer a pick-up and drop-off service to our Brisbane airport branch for customers from 8:00 am to 4:30 pm serving Brisbane airport domestic & Brisbane airport international terminals

CUSTOMERS ARRIVING AT AIRPORT: Call 1800 620 408 (+61 7 3268 4400) to arrange a pickup after collecting your luggage. 

Vehicle Hire Collection at Brisbane Domestic Airport

  1. Exit the domestic terminal via skywalk following the signs for Bus Zone.
  2. Make your way to the Ground floor of Bus Zone.
  3. Wait in areas C1 and C2 and our Ace Rental Cars shuttle will collect you

Vehicle Hire Collection at Brisbane International Airport

  1. Exit at Coach Departures door.
  2. Follow ramp to main Coach & Shuttle bus area where our Ace Rental Cars shuttle will meet you.

Cairns Airport

We offer a pick-up and drop-off service to our Cairns airport branch for customers from 8:00 am to 4:30 pm serving Cairns airport domestic & Cairns airport international terminals

CUSTOMERS ARRIVING AT AIRPORT: Call 1800 620 408 (+61 7 4041 0895) to arrange a pickup after collecting your luggage. 

Vehicle Hire Collection at Cairns International and Domestic Airport

  1. Exit terminal via the covered walkway
  2. Follow signs for "Courtesy Bus" area where our Ace Rental Cars shuttle will meet you 

Darwin Airport

We offer a pick-up and drop-off service to our Darwin airport branch for customers from 8:00 am to 4:30 pm serving Darwin airport domestic & Darwin airport international terminals.

CUSTOMERS ARRIVING AT AIRPORT: Call 1800 620 408 to arrange a pickup after collecting your luggage. 

Vehicle Hire Collection at Darwin International and Domestic Airport

  1. Exit the Darwin airport terminal
  2. Follow the "Short Stay Pick Up Zone" signs
  3. Wait in the "Short Stay Pick Up Zone" and our Ace Rental Cars shuttle will meet you

Gold Coast Airport

We offer a pick-up and drop-off service to our Gold Coast airport branch for customers from 8:00 am to 4:30 pm serving Gold Coast airport domestic & Gold Coast airport international terminals

CUSTOMERS ARRIVING AT AIRPORT: Call 1800 620 408 (+61 7 5534 4667) to arrange a pickup after collecting your luggage. 

Vehicle Hire Collection at Gold Coast International and Domestic Airport

  1. Exit the Gold Coast airport terminal and turn left and pass international arrivals
  2. Head towards the Transit/Shuttle Bus parking area (a semi-circle of parking bays)
  3. Our Ace Rentals Cars shuttle will collect you from Bays 13/14 which is at the end of the semi-cicle  

Melbourne Airport

We offer a pick-up and drop-off service to our Melbourne airport branch for customers from 8:00 am to 4:30 pm serving Melbourne airport domestic & Melbourne airport international terminals

CUSTOMERS ARRIVING AT AIRPORT: Call 1800 620 408 (+61 3 9222 2595) to arrange a pickup after collecting your luggage. 

Vehicle Hire Collection at Melbourne International and Domestic Airport

  1. Exit the terminal building and cross two lanes of traffic until you reach the brown coloured ‘Hotel and Off Airport Parking’ shuttle bus collection lane
  2. Please wait for the courtesy Ace shuttle. You will be transferred to our office for vehicle collection

 Melbourne Airport Collection

Perth Airport

We offer a pick-up and drop-off service to our Perth airport branch for customers from 8:00 am to 4:30 pm serving Perth airport domestic & Perth airport international terminals

CUSTOMERS ARRIVING AT AIRPORT: Call 1800 620 408 (+61 8 9479 5016) to arrange a pickup after collecting your luggage. 

Vehicle Hire Collection at Perth International and Domestic Airport

  1. Step 1: After collecting your luggage Call 1800 620 408 (+61 8 9479 5016)  to arrange a collection.

    Step 2: Exit the terminal building and follow the below instructions for you terminal.

    • T1 Virgin - Head outside the main door and wait by the T1 domestic sign.
    • T1 International - Head outside the main door and wait at bus stand L
    • T2 Tiger Airways - Head outside and wait by stand A
    • T3 and T4 - Head outside and go to the centre lane where the Rideshare sign is.

    Step 3: Please wait for the courtesy Ace shuttle. You will be transferred to our office for vehicle collection.  

Sydney Airport

We offer a pick-up and drop-off service to our Sydney airport branch for customers from 5:30 am to 11:00 pm serving Sydney airport domestic & Sydney airport international terminals

CUSTOMERS ARRIVING AT AIRPORT Call 1800 620 408 (+61 8 8297 0277) to arrange a pickup after collecting your luggage. 

Vehicle Hire Collection at Sydney International Airport

  1. Exit the terminal, turn right following the signs to shuttle bus waiting area.

Vehicle Hire Collection at Sydney Domestic Terminal 1

  1. Exit the terminal, turn left following the signs to shuttle bus waiting area.

Vehicle Hire Collection at Sydney Domestic Terminal 2

  1. Exit the terminal, turn right following the signs to shuttle bus waiting area.